Many experts have written about the link between Medicare reimbursements and patient experience, but patient payments may be directly tied to satisfaction rates as well.
Hospital administrators and health care leaders are talking more about point-of-service payments - because they know the patient collection method will boost their revenues in the long run.
It's rare, but some hospitals have paid patients' out-of-pocket costs for them. In today's health care climate, however, there will be more patients with high deductible plans and many hospitals [...]
The number of consumers with high deductible plans has been on the rise for years, but the health insurance exchanges are set for that number to skyrocket. Hospitals don't have to accept lower [...]
A new survey found patients find being able to understand upfront what they will have to pay and receiving a clear, beautiful bill are key factors in their overall patient experience. With [...]
There is a vital link between patient experience and the hospital's revenue cycle management that health care decision-makers understand, but don't know how to tackle.
September 2013 See how El Camino Hospital used SimpleePAY to increase the use of online bill pay from 2% to 33%, and why both patients and hospital staff are happier.
September 2013 Enterprise Efficiency looks at how hospitals can leverage new payment and engagement technology to improve patient collections, drive operational efficiency, and improve patient [...]
September 2013 See why patients want to manage their medical bills online, and how hospitals can benefit from the growing interest in mobile & electronic bill pay. To see the full article at [...]