Hospitals need to provide consumers with cost estimations at the point-of-service - or risk price-sensitive patients from putting their high medical bills online.
Providing cost estimations pay off for patients and hospitals.
New studies found even patients with insurance have difficulties paying for medical care and even go into debt to do so.
Many in the health care community have adopted price transparency and cost estimations, and it might be a good idea for hospitals to do the same.
Many patients claim they have been billed for preventative care services, which should be more affordable under health care reform.
Improve the patient experience by offering POS payments.
Meaningful use and revenue cycle management are deeply entwined, yet many hospitals have troubles encouraging patients to utilize patient portals and pay their bills online.
A recent study found many patients now ask for cost estimations when they book appointments or at the point-of-service.
It's time for hospitals to get on board with electronic bill presentment and payment - or risk losing patients.