Improving the patient experience tops the list of strategic priorities for many healthcare organizations. However, that attention often results in improvements to clinical care or to remodeled [...]
Following hospitalization, patients today take on greater responsibility of care payment, with many receiving billing statements from multiple health care providers that they find difficult to [...]
Hospitals and patients alike consider patient billing to be a complex process - but it doesn't have to be.
With rising patient responsibility, a more powerful sense of “consumerism” has entered healthcare. A patient paying a significant medical bill is more likely to have high expectations [...]
There is a massive shift in healthcare today that will change the way in which all of us interact with hospitals. And I’m not speaking about actual medical care or even the quality of the [...]
Hospitals only need to make a few changes to their patient payment collections strategy to maximize patient revenue.