A recent study found many patients now ask for cost estimations when they book appointments or at the point-of-service.
More hospitals are looking to collect patient payments upfront. In Massachusetts, the point-of-service collection trend might become more popular as the state requires insurers and hospitals to [...]
Hospital administrators and health care leaders are talking more about point-of-service payments - because they know the patient collection method will boost their revenues in the long run.
It's rare, but some hospitals have paid patients' out-of-pocket costs for them. In today's health care climate, however, there will be more patients with high deductible plans and many hospitals [...]
A new survey found patients find being able to understand upfront what they will have to pay and receiving a clear, beautiful bill are key factors in their overall patient experience. With [...]
There is a vital link between patient experience and the hospital's revenue cycle management that health care decision-makers understand, but don't know how to tackle.
The provider landscape has become quite tumultuous in recent years. Hospital systems are under increasing financial pressure, with small providers leaving medicine or declaring bankruptcy, and [...]
Patient Financial Interactions – Best Practices HFMA and AHA have created best practice guidelines for patient financial interactions in different provider environments. Here are five of [...]
Will Patients Have 240 Days To Pay Bills? Hospitals Await Decision from IRS The IRS is considering instituting a mandatory grace period for patients with delinquent bills at non-profit hospitals. [...]
Report: Patient Out-of-Pocket Payments Rose 22% in 2012 A new report from TransUnion Healthcare indicates that patient out-of-pocket payments rose 22% in 2012, “increasing from $1,678 in Q4 2011 [...]