The billing process is the last contact patients have with their providers, so make it a positive experience.
The rise of high-deductible plans is causing health care cost growth to slow, but hospitals need to adopt patient friendly billing to maintain revenue in the long term.
More patients are adopting a dangerous practice of forgoing medical treatment because of the high costs of care. Price transparency and consumer friendly billing can help hospitals encourage more [...]
Hospital costs have been on the rise - and will continue to increase - for the past decade. Give your patients cost estimates and patient friendly billing to prevent reduced patient collections.
It's rare, but some hospitals have paid patients' out-of-pocket costs for them. In today's health care climate, however, there will be more patients with high deductible plans and many hospitals [...]
The number of consumers with high deductible plans has been on the rise for years, but the health insurance exchanges are set for that number to skyrocket. Hospitals don't have to accept lower [...]
A new survey found patients find being able to understand upfront what they will have to pay and receiving a clear, beautiful bill are key factors in their overall patient experience. With [...]
There is a vital link between patient experience and the hospital's revenue cycle management that health care decision-makers understand, but don't know how to tackle.
September 2013 See why patients want to manage their medical bills online, and how hospitals can benefit from the growing interest in mobile & electronic bill pay. To see the full article at [...]
The provider landscape has become quite tumultuous in recent years. Hospital systems are under increasing financial pressure, with small providers leaving medicine or declaring bankruptcy, and [...]