To improve your HCAHPS scores, think about what it really means to be patient-centric.
Patients at El Camino Hospital, a two-campus health system serving Silicon Valley, used to struggle to understand what is expected of them in regards to their hospital bills. And, as [...]
Patients put their health at risk too often to avoid having higher medical bills.
New studies found even patients with insurance have difficulties paying for medical care and even go into debt to do so.
Many in the health care community have adopted price transparency and cost estimations, and it might be a good idea for hospitals to do the same.
Many patients claim they have been billed for preventative care services, which should be more affordable under health care reform.
Hospitals have the opportunity to facilitate payments from low-income patients by improving their satisfaction with care quality.
Patients and physicians are concerned about rising health care costs, but hospitals can ease patient worries and help physicians concentrate on care quality by providing patient friendly billing.
In recent years, hospital executives have gone back and forth about whether to replace their RCM systems. Perhaps the decision is not about to replace or not, but how to optimize the system [...]
Hospitals need to focus on reducing their level of uncompensated care in 2014 to maintain financial stability.