Hospital administrators and health care leaders are talking more about point-of-service payments - because they know the patient collection method will boost their revenues in the long run.
It's rare, but some hospitals have paid patients' out-of-pocket costs for them. In today's health care climate, however, there will be more patients with high deductible plans and many hospitals [...]
A new survey found patients find being able to understand upfront what they will have to pay and receiving a clear, beautiful bill are key factors in their overall patient experience. With [...]
There is a vital link between patient experience and the hospital's revenue cycle management that health care decision-makers understand, but don't know how to tackle.
September 2013 See how El Camino Hospital used SimpleePAY to increase the use of online bill pay from 2% to 33%, and why both patients and hospital staff are happier.
9 Digital Patient Engagement & Hospital Marketing Strategies to Improve Patient Acquisition and Retention Consumers have integrated technology deeply into their personal lives. The healthcare [...]
The National eHealth Collaborative created a patient engagement framework that helps providers decide how much they wish to engage with a patient. Their infographic shows the cost of implementing [...]
Many suggest there is a disconnect between the healthcare providers and the broader consumer economy. Users within healthcare are called patients while the rest of the economy calls them [...]
Mobile health is an emerging phenomenon and innovative providers are already identifying ways to reserve their share of the consumer’s “mobile real estate”. The Pew Research Center study has [...]
Time is money, and especially for younger patients today. For providers, that means implementing electronic engagement tools is a must! According to Health Populi, “one-half of patient-health [...]