The billing process is the last contact patients have with their providers, so make it a positive experience.
More patients are adopting a dangerous practice of forgoing medical treatment because of the high costs of care. Price transparency and consumer friendly billing can help hospitals encourage more [...]
Hospital costs have been on the rise - and will continue to increase - for the past decade. Give your patients cost estimates and patient friendly billing to prevent reduced patient collections.
The U.S. is moving toward consumer-driven health care, yet many hospital executives and employees aren't on board with the transition just yet.
More hospitals are looking to collect patient payments upfront. In Massachusetts, the point-of-service collection trend might become more popular as the state requires insurers and hospitals to [...]
Many experts have written about the link between Medicare reimbursements and patient experience, but patient payments may be directly tied to satisfaction rates as well.
Hospital administrators and health care leaders are talking more about point-of-service payments - because they know the patient collection method will boost their revenues in the long run.
It's rare, but some hospitals have paid patients' out-of-pocket costs for them. In today's health care climate, however, there will be more patients with high deductible plans and many hospitals [...]
September 2013 Enterprise Efficiency looks at how hospitals can leverage new payment and engagement technology to improve patient collections, drive operational efficiency, and improve patient [...]
July 2013 Health care has traditionally lagged behind other industries in electronic payments. Why is it critical for hospitals to catch up now? To see the full article at Citizen TEKK click here.