There is a massive shift in healthcare today that will change the way in which all of us interact with hospitals. And I’m not speaking about actual medical care or even the quality of the [...]
ACA-offered high-deductible plans will impact your hospital's bottom line - and here's how.
Consumer-based health care is here to stay, but how can your hospital facilitate timely payments in this era of health care?
A new patient protection bill will be implemented in New York next year that requires providers to offer patients cost estimations at the point of service - here's why your hospital should adopt [...]
When patients aren't prepared for high cost responsibilities, your satisfaction ratings take a hit.
Hospitals continue to prepare to see more patients this year under health reform's coverage expansion.
Low health literacy prevents many patients from paying their bills.
To improve your HCAHPS scores, think about what it really means to be patient-centric.
Point-of-service collections will change health care for the better.