83% OF PATIENTS RECOMMEND COTTAGE HEALTH NET COLLECTIONS GREW BY OVER 14%

Improving patient satisfaction was a key goal for Cottage. They went live with Simplee in June of 2015; within six months they not only improved patient satisfaction dramatically, but also vastly improved their self-service payment rate. The latter led to a major decrease in costs to collect.

Company Snapshot

  • Full service, not-for-profit hospital system
  • Over 200,000 patients treated per year
  • 3,600 employees including over 700 physicians
  • 3 hospitals through Santa Barbara Area
  • cottagehealth.org
cottage-case-study-inforgraphic

HAPPIER PATIENTS

In Their Own Words

47%

Self-Service Payments

83%

Patient Satisfaction

378%

Increase in Collections from Payment Plans

POWERING COTTAGE HEALTH WITH…

SMARTALERTS

SMART ALERTS™

 
BeautifulBill

BEAUTIFUL BILL™

 
PayPal

PAYPAL

 
Staff Assisted Payments

STAFF ASSISTED PAYMENTS

 
Paper(less) Statements

PAPER(LESS) STATEMENTS

 
Consolidated Billing

CONSOLIDATED BILLING

 

INTRIGUED?

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